Frequently Asked Questions

How do I become a member?
  1. Go to the account tab on the top of our web-page.
  2. Create an account and fill out all required fields. Please ensure your name matches your government issued ID. (You may also create an account at checkout and follow the instructions enlisted in your receipt)
  3. Please send a clear and legible image of your government issued photo ID to: [email protected], or upload your image through our Contact Us form. We accept Driver’s license, Passports and Citizenship Cards (Must be 19+).
Please black out all other identifying elements (such as your license number). We require the following information to be legible: Your Name (must match the order), Date of Birth, and Expiry Date. We will not fulfill the order otherwise. For NEW orders, we require either two pieces of photo identification or a selfie with your ID. Note: Billing address is unnecessary. You may use your billing address as your shipping address if you wish. If you have a shipping address, please ensure it is correct on your receipt.
Same Day Delivery within GTA: FREE (for orders $70+) | $15 Delivery Window: 5PM daily.

Any orders placed after 5PM will be delivered the following day.

Cities we deliver to: Toronto, Etobicoke, Mississauga, Brampton, Markham, Richmond Hill, Scarborough
Cities Outside of GTA (Additional $10): Oshawa, Pickering, Ajax, Whitby, Newmarket, Stouffville

Note: Our drivers do not carry change on them.

*Fee is subject to change on days with heavy snowfall.
All sales are final. We do not offer refunds or exchanges at this time. However, during certain circumstances, we do offer a refund of loyalty points. Please e-mail us for more information.
Patients with a valid MMPR/ACMPR card or a veterans card will be added to our Compassionate Members Discount. Please inquire about the details.
All orders are shipped through Canada Post.


Canada Post Expedited Shipping: $20
*FREE for orders $200+

Carrier Delay Notice: Due to current measures taken by carriers to protect the health and safety of their staff, please expect delays in processing and delivery.
*Please also note that there will be processing delays during holidays